Frequently Asked Questions
Here are just a few frequently asked questions to help you discover more about MyCleanMac as well as more about Mac cleaning software, system requirements, activation information, refunds, how to cancel and also contact us.
How does MyCleanMac work?
MyCleanMac is a downloadable software that finds & removes adware, file system issues, and temporary files which can slow down your computer and internet browsers. Plus, it includes a registry cleaner and privacy protector to remove unnecessary items stored in your registry and internet browsers. The free version of the software will diagnose adware and other items to clean. Once you've completed your free diagnosis, you can choose to activate the full version of the software to remove adware and other items.
How do I get the full version of MyCleanMac?
In order to get the full version of MyCleanMac, you must purchase and enter an activation code. You can purchase an activation code for the full version of MyCleanMac here.
How do I activate my MyCleanMac software?
You can activate your MyCleanMac software by following the steps below.
- Open the MyCleanMac software
- Click the "Activate Now" link.
- Copy the activation code and past it into the activation bar.
- Press "Activate Now". It may take a couple seconds for the activation code to go through.
How do I uninstall MyCleanMac?
- Exit all programs.
- Open the Applications folder, which you'll find by clicking on the hard disk icon.
- Drag to the trash the icon of the program you want to uninstall.
- Empty the trash.
How is MyCleanMac related to USTechSupport?
MyCleanMac is a brand of USTechSupport, a leading provider of software and premium tech support services to customers in the US. You can learn more about USTechSupport by visiting www.USTechSupport.com.
What are the system requirements for MyCleanMac?
Who do I contact with questions about my account, purchase, or product support?
For questions related to your account, purchase, or help using MyCleanMac, please call (866) 793-0453.
How do I cancel my annual subscription?
To cancel your software subscription, please call (866) 981-1005.
What is the MyCleanMac refund policy?
MyCleanMac comes with a 30 day money back guarantee. If for any reason you are not completely satisfied with your MyCleanMac software, simply contact our customer support toll free at (866) 793-0454 within thirty (30) days of purchase for a full refund. For more information on our refund policy, please refer to the refund section of our Terms of Service.